The ideas in this paper and the CISQ Quality Characteristic measures it describes result from contributions from many sources⎯from practicing software engineers; PhD scientists at R&D laboratories; data from large IT organizations; software assurance work at MITRE Corp.; standards from OMG and its special interest group the Consortium for IT Software Quality (CISQ); the US National Institute of Standards and Technology (NIST); nd decades of research published by IEEE, ACM, the journals Empirical Software Engineering and Software: volution and Process, and the Software Engineering Institute at Carnegie Mellon University.
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